Terms & Conditions

1. Acceptance of Terms

By accessing or using RASHANCART, you agree to be bound by these Terms & Conditions and our related policies, including Privacy, Cancellation, Returns & Refunds, and Delivery Information.

2. About Us

RASHANCART is an online grocery delivery service owned and operated by SHREE KANT TIWARI (Sole Proprietor). We sell groceries and daily essentials for delivery to eligible service areas.

3. Accounts

You are responsible for keeping your account details accurate and secure. You must use a valid phone number and contact information for order updates and delivery.

4. Orders & Pricing

• All orders are subject to product availability and confirmation.
• Prices, offers, and delivery charges shown at checkout apply to that order.
• We may cancel or modify an order if an item is unavailable, priced incorrectly, or cannot be fulfilled, and will notify you where possible.

5. Products

Product images and descriptions are for reference. Fresh produce and packaged goods may vary slightly in appearance, weight, or packaging while meeting quality standards.

6. Payments

We accept the payment methods shown at checkout (such as online payment or cash on delivery where available). Prepaid amounts for cancelled eligible orders are refunded as described in our Cancellation and Returns policies.

7. Delivery

Delivery timelines and charges depend on your location and selected slot. See our Delivery Information page for details. You must provide a reachable address and be available to receive the order.

8. Cancellation, Returns & Exchanges

• Orders may be cancelled only before delivery. See our Cancellation Policy.
• After delivery, items may be returned or exchanged only as described in our Returns & Refunds policy.

9. Acceptable Use

You agree not to misuse the platform, attempt unauthorized access, place fraudulent orders, or interfere with our services or other customers.

10. Limitation of Liability

To the fullest extent permitted by law, RASHANCART is not liable for indirect or consequential losses arising from use of our services. Our liability for any order is limited to the amount paid for that order.

11. Governing Law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the competent courts in India.

12. Changes

We may update these Terms & Conditions from time to time. Changes take effect when published on this page.

13. Contact

For questions about these terms, contact us at support@rashancart.com or visit our Contact Us page.